At Easy Repair, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our appliance repair services.
1. Information We Collect
We may collect the following types of information when you request our services:
• Personal Identification Information: Name, address, phone number, email address.
• Appliance Details: Appliance model, brand, serial number, and the nature of the issue.
• Payment Information: Billing address and payment details, such as credit card information.
• Communication Records: Emails, phone conversations, or other correspondence related to your repair requests.
2. How We Use Your Information
We use the information collected for the following purposes:
• To provide, maintain, and improve our repair services.
• To process payments and send you invoices or receipts.
• To communicate with you regarding your repair, including scheduling and follow-ups.
• To offer customer support and resolve any issues related to our services.
• To comply with legal obligations, such as maintaining records of repairs for warranty purposes.
3. 30-Day Repair Warranty
Easy Repair offers a 30-day warranty on all repairs. This warranty covers labor and the parts we replace. If the appliance experiences the same issue within 30 days of the repair, we will provide a follow-up service at no additional charge. However, the warranty does not cover new or unrelated problems that arise with the appliance.
4. Information Sharing
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
• With service providers: To assist us in delivering our services (e.g., payment processors, dispatch services).
• Legal obligations: When required to comply with applicable laws, regulations, or court orders.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to access, update, or delete your personal information at any time. To exercise these rights, please contact us using the details provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the effective date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: Email: fasteasyr@gmail.com
• Free Preliminary Estimate: Get an initial quote before committing. No surprises!
• Experienced Technicians: Skilled in repairing all major appliance brands.
• Same-Day Service Available: We understand the urgency—schedule your repair today!
Contact Us Now to book your appointment and get your appliance fixed fast!